Terms of Service

1. Service Description

RoadTools Austria provides an online information and coordination service designed to assist drivers in Austria with road assistance and breakdown recovery needs. Our platform offers guidance, resources, and contact information for various roadside help providers and emergency services across the Austrian territories. We aim to streamline the process of finding appropriate assistance during vehicular incidents, ranging from minor breakdowns to more complex recovery requirements. It is important to understand that RoadTools Austria acts as an informational intermediary and coordination facilitator, not as a direct provider of roadside assistance or recovery services. Our role is to empower users with information to make informed decisions and connect with suitable service providers efficiently.

The services detailed on our platform, including categories such as tire changes, jump-starts, fuel delivery, towing, and vehicle recovery, are illustrative of the types of assistance available from third-party providers. RoadTools Austria does not dispatch vehicles, personnel, or equipment to incident scenes. Instead, we offer a structured approach to identifying potential solutions and contacts. For further details on the types of guidance we provide, please visit our Services page.

2. Disclaimer of Warranties and Accuracy

The information provided on the RoadTools Austria website is for general informational purposes only. While we strive to maintain the accuracy and currency of the content, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

The operational status, availability, pricing, and service scope of third-party road assistance providers listed or referenced on our platform can change without prior notice. RoadTools Austria does not assurance that any specific service provider will be available at a given time or location, or that their services will meet your specific requirements. Users are advised to independently verify all critical information directly with the service providers before engaging their services.

3. Limitation of Liability

To the fullest extent permitted by applicable law, RoadTools Austria, its affiliates, officers, directors, employees, agents, suppliers, or licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the service; (ii) any conduct or content of any third party on the service; (iii) any content obtained from the service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Specifically, RoadTools Austria is not responsible for any delays, outcomes, quality of service, or any other aspect pertaining to the actual roadside assistance or recovery services coordinated through information obtained from our platform. Our function is limited to providing information and guidance. Any contract for services is formed directly between the user and the chosen third-party service provider. Your understanding of our role is crucial; for more context, please review our About Us page.

4. User Responsibility

Users of the RoadTools Austria platform bear full responsibility for their actions and decisions based on the information provided. It is the user's obligation to exercise caution, conduct due diligence, and verify all information, including provider credentials, insurance, pricing, and estimated arrival times, before engaging any service.

In all circumstances involving potential injury, immediate danger, or serious vehicular damage, the user must prioritize their safety and the safety of others. This includes, but is not limited to, securing the scene of an incident, ensuring visibility, and contacting emergency services (112) for life-threatening situations, serious accidents, or medical emergencies. Our platform is a supplementary resource and should never replace direct communication with official emergency responders.

5. Intellectual Property

All content presented on the RoadTools Austria website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of RoadTools Austria or its content suppliers and is protected by Austrian and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The compilation of all content on this site is the exclusive property of RoadTools Austria and protected by Austrian and international copyright laws. Any unauthorized use, including but not limited to the reproduction, distribution, display, or transmission of any content on this site, is strictly prohibited, unless expressly authorized by RoadTools Austria in writing.

6. Changes to Terms

RoadTools Austria reserves the right, at its sole discretion, to modify or replace these Terms of Service at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. We encourage users to review this page periodically for any updates. Continued use of the service after any such changes constitutes your acceptance of the new Terms of Service. For information on how we handle user data, please refer to our Privacy Policy.

7. Applicable Law

These Terms of Service shall be governed and construed in accordance with the laws of the Republic of Austria, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the use of the RoadTools Austria website shall be subject to the exclusive jurisdiction of the courts of Vienna, Austria.

8. Prohibition of Unlawful Use

As a condition of your use of the RoadTools Austria website, you warrant to RoadTools Austria that you will not use the website for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the website in any manner which could damage, disable, overburden, or impair the website or interfere with any other party's use and enjoyment of the website. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the website.

This includes, but is not limited to, engaging in activities such as data mining, scraping, or any other automated means of data extraction without explicit written consent from RoadTools Austria. Any such unauthorized activity will be considered a breach of these Terms and may result in legal action.

9. Contact Information

Should you have any questions or concerns regarding these Terms of Service, or require further clarification on any aspect of our platform, please do not hesitate to contact us.

• Email: [email protected]
• Phone: +43 1 234 5601
• Address: Mariahilfer Straße 45, 1060 Vienna, Austria

We are committed to providing transparent and accessible information to all our users. Your feedback is valuable to us.

Frequently Asked Questions about Terms of Service